Singapore · Mon–Fri, 9am–6pm SGT
Cloud accounting software built for Singapore businesses
GST-ready ledgers, invoicing, bank feeds and payroll in one platform, with people who answer the phone when something needs a human.
Synopsis
One platform, one ledger, one place to ask
Crymphel gives Singapore companies a cloud accounting platform and the people to back it up. You get GST-ready ledgers, invoicing, bank feeds and payroll integration in one place, plus phone, email and live chat support when something needs a human answer. We work with startups at incorporation stage and with mid-market teams that have outgrown spreadsheets.
The platform is cloud-based, so your books stay reachable from the office, from home, or from a client site. Nothing is installed on a single machine, and nothing depends on one person remembering a file path.
Day one
What you actually get on day one
New accounts start with a chart of accounts set up around Singapore practice, not a generic template you have to rework. If you are moving from another system, we help with opening balances rather than leaving you to reconcile them alone.
Chart of accounts
Set up around Singapore practice from the first login, so your bookkeeper recognises the structure instead of rebuilding it.
Invoicing fields
Invoices carry the fields IRAS expects, and GST codes are ready to switch on when your registration crosses the threshold.
Bank feeds
Connect to the major Singapore banks so transactions arrive on their own instead of through a monthly CSV ritual.
Payroll and CPF
Payroll integration covers CPF contributions and itemised payslips for the common employment pass and local hire cases.
GST readiness
GST-ready from the first transaction
GST readiness is not a checkbox here. The ledger tracks input and output tax by transaction, keeps the audit trail behind each return, and produces the figures you file with IRAS. That matters most in the weeks before a deadline, when nobody wants to discover a miscoded expense.
When your turnover approaches the registration threshold, you can turn GST on without rebuilding historical entries. For businesses already registered, quarterly filing becomes a review of the numbers rather than a reconstruction.
Input tax per transaction
Claimed on the return it belongs to, with the source entry still attached.
Output tax per transaction
Collected on invoices you issued, ready to report without a side spreadsheet.
Audit trail behind each return
Every change logged, so a reviewer can follow a figure back to its source.
Registration threshold switch
Turn GST on when turnover demands it; earlier entries stay as they were filed.
One ledger
Payroll, invoicing and bank feeds in one ledger
Most Singapore SMEs run three tools where one would do: an invoicing app, a payroll sheet, and the actual accounts. Crymphel puts all three against the same ledger, so a payslip and the CPF liability it creates are already connected when you file.
Bank feeds keep the cash position current instead of a month behind. Invoicing supports recurring billing for retainers and milestone billing for project work, and both land in the same receivables report. The point is fewer reconciliations and fewer places for a number to drift.
Phone
+65 6283 2913Weekdays during Singapore business hours. The person who answers can see your account context, so you are not starting the explanation from scratch.
Enquiries get a reply rather than a ticket number and silence. Complex issues can be walked through on a call or a shared screen.
Live chat
Mon–Fri, 9:00 AM – 6:00 PM SGT
Support is a support channel question before it is a software question. If your issue is better shown than typed, we will walk through it with you.
Fit
Who this fits, and who it does not
Founders at incorporation
You are registering a company and want the books right from the first invoice, not patched later.
SMEs with a part-time bookkeeper
You need the software to be self-explanatory for someone who is not in it every day.
Mid-market finance leads
You need multiple users, approval flows, and an audit trail that survives a review.
Not a fit: fully outsourced finance
If you want a finance department with nobody on your side touching the ledger, we are the wrong tool. We will tell you honestly which side of that line you are on during a first call.
Before you start
What to have ready before setup
- Company registration details and your financial year end
- Your GST status, and whether you expect to register soon
- If migrating, an export of your chart of accounts and a trial balance at your chosen start date
- A list of who needs a login, and roughly what each person should be able to do
- Payroll information for current employees, including CPF categories
With those in place, most accounts are running real transactions quickly rather than sitting half-configured.
Verification
A Singapore company with details you can check
Crymphel is an operating Singapore business, not an anonymous download. Our corporate registration details and business phone number are published in the footer of every page, so you can verify who you are dealing with before you enter payment details or accounting data.
We keep a Singapore contact address and answer enquiries during local business hours. Buyers in this market are right to check for a real office and a reachable phone line. We would rather that check pass easily.
Onboarding
Onboarding without a migration horror story
Switching accounting systems is where most projects stall. We start with a short call about your current setup, whether that is spreadsheets, a desktop package, or another cloud product. You get a working ledger and a checklist of what is left, instead of a login and good luck.
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Setup call
Review your current setup
Spreadsheets, a desktop package or another cloud product. We look at what you run today before recommending anything.
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Mapping
Map accounts and a start date
We map your chart of accounts, agree an opening balance date, and import what can be imported.
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Configuration
Set payroll and GST first
Payroll and GST settings get configured before you run live transactions, not after.
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Handover
A ledger and a checklist
You finish with a working ledger and a clear list of what remains, so nothing waits on a vague follow-up.
Incorporation and books
Getting registered and getting bookkeeping in order
Plenty of Singapore founders deal with incorporation and accounting in the same week, and the two decisions interact. Your company registration determines your financial year end, your GST exposure, and your first filing obligations.
Crymphel supports the accounting side of that sequence and can point to what a corporate service provider handles versus what the software handles. If you are already trading, we can start from your existing records. Either way, the goal is a clean set of books before the first deadline, not after it.
Where the line falls
Software handles
Chart of accounts, invoicing, GST tracking, bank feeds, payroll records and the reports behind each filing.
A corporate service provider handles
Company incorporation itself, statutory filings, and the secretarial duties that sit outside the ledger.
Comparison
How we compare on the things that decide it
When Singapore buyers weigh cloud accounting options, the differences that matter are local readiness, support reachability, and whether the vendor is a verifiable business. Features lists converge quickly. What separates providers is whether GST and payroll reflect local rules, whether a phone number connects to someone useful, and whether the company behind the software is easy to identify and contact.
What to check
Why it decides the choice
What to ask us
Local GST and payroll rules
A platform built for another tax system adds work back into your month.
Ask how input and output tax are tracked per transaction, and how CPF categories are recorded.
Support you can reach
Software problems arrive on deadline weeks, not convenient ones.
Ask for the phone number and the hours. Call it before you commit to anything.
A verifiable business
You are handing over accounting data, not downloading a free utility.
Check the registration details and office address before you enter payment information.
Migration support
Opening balances are where switches quietly fail and get blamed on the software.
Ask who imports your opening balances, and what happens to entries you have already filed.
Access
Data, access and everyday reliability
Your accounting data lives in the cloud with access controls you set per user. You can give your bookkeeper limited permissions and keep approval rights for yourself, and every change is logged.
Access works from a browser on any machine you sign into, which matters for teams splitting time between office and home. Backups and uptime are handled on our side, so the practical question for you is who on your team holds a login and what they can do with it.
Pricing
Pricing that reflects the size of the job
Plans scale with transaction volume and user count rather than locking basic features behind an enterprise tier. If your needs sit between two plans, a short call usually settles it faster than a feature matrix.
Questions
Questions Singapore buyers ask us first
Is Crymphel suitable for a Singapore startup that has just incorporated?
Open
Yes. New companies can start with a small plan covering invoicing and bookkeeping, then add GST and payroll when they become relevant. We help set the chart of accounts and financial year end during onboarding.
Does the software handle GST filing for IRAS?
Open
The ledger tracks input and output tax per transaction and produces the figures you file with IRAS. It keeps the audit trail behind each return, so a quarterly filing is a review rather than a reconstruction.
Can I reach support by phone or live chat?
Open
You can reach us by phone, email, and live chat during Singapore business hours on weekdays. Email enquiries receive a reply, and complex issues can be walked through on a call or shared screen.
How do I verify Crymphel is a registered business?
Open
Our corporate registration details and business phone number are published in the footer of every page. You can check them before entering any accounting data or payment information.
What does onboarding involve if I am switching from another system?
Open
We map your chart of accounts, agree an opening balance date, and import what can be imported. Payroll and GST settings are configured before you run live transactions, and you receive a checklist of what remains.
Talk to us
Tell us what you run today
Send a short note about your current setup and we will come back with the next step: a plan recommendation, a setup call, or an honest answer that we are not the right fit. This form is an enquiry channel, not an account sign-in.
Prefer to compare first? The pricing plans page shows what changes between tiers.
Start with a free trial, or book the setup call first
Open an account and set up your own chart of accounts, or have us walk your current records with you before anything goes live. Both routes end at the same place: books that are clean before the first deadline.