Robinson Road, Singapore · Mon–Fri, 9:00 AM – 6:00 PM SGT
Contact Crymphel about cloud accounting
Send an enquiry, call our business line, or email the team directly. Our corporate registration details and phone number are published on this page and in the footer of every page.
Three ways to reach a person, not a queue
Whether you are comparing options, ready to start, or already a customer with a question, this page has the routes to reach us. The form suits new enquiries. Phone suits anything that needs a back-and-forth. Email suits anything you want in writing, including quote requests and details you need to forward internally.
Every message reaches the same small team in Singapore. Nothing here drops into an automated sequence — a person reads it and replies with an answer or a question, depending on what you asked.
- Business phone
- +65 6283 2913
- Enquiry email
- [email protected]
- Office address
- 71 Robinson Road, #14-01, Singapore 068895
- Calls answered
- Mon–Fri, 9:00 AM – 6:00 PM SGT
Enquiry form
Send an enquiry through the form
This form is the quickest way to start a conversation if you are not yet a customer. Tell us your company name, roughly how many people would use the platform, and whether GST and payroll apply to you. That is enough for us to recommend a tier or suggest a call.
If you are migrating from another system, mention which one — that changes the setup path and the order we recommend you move things across. Anything you are unsure about can stay blank; we will ask.
- Company name and what you do
- Roughly how many people would use the platform
- Whether GST and payroll apply to you
- Which system you are moving from, if any
When you need us, the line is open
Cloud accounting software for business only works if someone answers when a figure looks wrong. These are the routes into the team, and the hours they are staffed.
Business phone
+65 6283 2913Calls are answered during Singapore business hours on weekdays. If we need to look at your account while we talk, we can.
Written enquiries
[email protected]Good for quote requests, questions about GST treatment, and anything you need to forward internally. Attachments are fine — a sample invoice format or your current chart of accounts helps.
Existing customers
If something is not working, the support page covers the faster routes. Account changes such as adding a user or adjusting permissions can go through any channel.
What happens after you get in touch
An enquiry does not drop into a sequence of automated emails. Someone reads it and replies with either an answer or a question, depending on what you asked. If a call would be more efficient, we will suggest a time. If your needs clearly sit outside what we offer, such as a fully outsourced finance function, we will say so rather than stretching the product to fit. Expect a reply during Singapore business hours.
You send it
The form, the phone line, and the enquiry address all land with the same team in Singapore. Nothing is routed to a reseller or an offshore desk.
We read it
Enquiries receive a reply during Singapore business hours, usually on the same or next business day. Written enquiries are answered by a person rather than an automated acknowledgement.
We answer or ask
You get a direct answer, or a short follow-up question if your situation needs one before we can recommend a tier. No ticket number to chase.
Next step, if you want one
That may be a setup call, a written quote, or simply the answer you came for. You decide whether there is a second conversation.
Corporate registration and where to verify us
Crymphel is a Singapore-registered business, and our corporate registration details are published in the footer of every page on this site. That is deliberate. Before you hand over accounting data, you should be able to confirm who the provider is.
Our Singapore contact address and business phone number are listed alongside the registration details. If anything on this site does not match what you find when you check, tell us — we would rather correct it than leave it standing.
If you plan to visit, arrange a time first so the right person is available. For anything that needs a document trail, such as a signed agreement, email is usually the practical route, and we will confirm the correct address in writing before you send anything.
Read about Crymphel
Registered office, Robinson Road
71 Robinson Road, #14-01, Singapore 068895
Finding the Singapore office
We work from 71 Robinson Road, in the heart of the CBD. Most enquiries are handled by phone, email, or the form, but the address is here for correspondence and for anyone who wants to confirm a physical presence before sending documents.
Before you write
Questions we are asked most
If your question is not here, the form above reaches the same team. There is no separate sales queue.
How quickly will I get a reply to an enquiry?
Enquiries receive a reply during Singapore business hours, usually on the same or next business day. Written enquiries are answered by a person rather than an automated acknowledgement.
Can I contact you if I am not yet a customer?
Yes. The form on this page is intended for new enquiries, whether you are comparing options or ready to start. Mention your headcount and whether GST and payroll apply, and we can recommend a plan.
Where are your corporate registration details?
They are published in the footer of every page on this site, alongside our business phone number. Our Singapore contact address and enquiry email are on this page.
I am migrating from another system. What should I say?
Name the system and roughly how many years of history you want carried across. That determines whether a straightforward import is enough or whether we should walk through the chart of accounts with you first.
Can I attach a sample invoice or chart of accounts?
Attachments are fine by email. A sample invoice format or a current chart of accounts usually saves a round of questions, because it shows how your figures are already grouped.
Ready when you are
Cloud accounting software for business, registered and supported in Singapore. Send an enquiry, call the business line, or write to us — whichever suits the question you have today.